Last Updated: August 14, 2024

Semproniana ("we") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our restaurant, use our booking services and make purchases through our WooCommerce (online) store. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

a. Reservation Information

- Name: To identify you and address you.

- Email Address: To send booking confirmations, updates and promotional offers (if you have chosen to receive them).

- Telephone Number: To contact you in relation to your reservation or any changes.

b. WooCommerce Store Information

- Name: To process and deliver orders.

- Email address: To send order confirmations, shipping notifications and promotional offers (if you have chosen to receive them).

- Telephone number: To contact you in relation to your order.

- Shipping address: To deliver the products you buy.

- Billing Address: To process the payment.

2. How We Use Your Information

We use the information we collect for the following purposes:

- Reservation Management: We use your name, email and phone number to process and confirm your reservations, notify you of any changes and respond to any queries.

- Order Processing and Fulfillment: We use information from your WooCommerce store to process your orders, deliver products and handle any returns or issues.

- Marketing Communications: With your consent, we may send you promotional emails about our restaurant, special offers or new products available in our WooCommerce store. You can unsubscribe from these communications at any time.

- Improving Our Services: We may use your information to understand customer preferences and improve our services and offers.

3. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

- Service Providers: We may share your information with third party service providers who assist us with payment processing, order fulfillment, email communications and reservations.

- Legal Requirements: We may disclose your information if required by law or in response to legal process, such as a court order or subpoena.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use or disclosure. However, no method of Internet transmission or electronic storage is completely secure, so we cannot guarantee its absolute security.

5. Your Rights and Options

- Access and Correction: You have the right to access and correct the personal information we have about you.

- Choose Not to Receive Communications: You can unsubscribe from receiving promotional emails by following the unsubscribe instructions in these emails or by contacting us directly.

- Data Removal: You can request the removal of your personal information, subject to certain legal exceptions.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your experience, analyze site usage and assist in our marketing efforts. You can manage your cookie preferences through your browser settings.

7. Privacy of Minors

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you become aware that we have collected this information, we will take steps to delete it.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Semproniana

Carrer Rosselló 148, Barcelona

semproniana@semproniana.net

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This Privacy Policy applies solely to information collected by Semproniana and its services. Please review this policy periodically for updates and changes. By continuing to use our services, you agree to the terms of the updated Privacy Policy.